Recorded Date and Time:

Wednesday, December 7 at 11:00 AM PT / 1:00 PM CST / 2:00 PM ET


Medication adherence is a critical topic that impacts Star Ratings, but also has a direct influence on CAHPS and other heavily weighted Star Ratings measures. As a major influence on overall Star Ratings, adherence affects MA plans’ ability to tap into the “cycle of plan survival”—through increased quality bonus payments, enriched benefits and greater member enrollment.

Sounds challenging? It can be, but you can make vast improvements in adherence by helping members overcome SDOH barriers to care with the right techniques in place.

Our panel discusses these topics, as well as actionable steps plans can take for adherence improvement, especially in your highest-risk members.

Meet Our Speakers


Kempton Presley
Chief Analytics Officer


Glenn Wirick
Chief Commercial Officer

Watch the Replay